Frequently Asked Questions

 

How often should I have my HVAC system serviced?

We recommend having your heating and cooling system professionally serviced twice a year- once before cooling season and once before heating season- to keep it running efficiently and help prevent unexpected breakdowns.

How do I know if I need to replace my HVAC system?

If your system is over 10-15 years old, requires frequent repairs, struggles to maintain temperature, or has rising energy costs, it may be time to consider replacement. Fill out our Contact Us form, and we will be happy to schedule a time to visit you and provide an estimate.

What areas do you service?

We proudly serve New Bern and the surrounding Eastern North Carolina communities. Contact us to see if we service your area.

Do you offer emergency HVAC service?

Yes! We understand heating and cooling issues don’t always happen during business hours, and we will do our best to respond quickly when you need us.

What brands do you service?

Our technicians are experienced working on most major HVAC brands and systems.

Are you licensed and insured?

Yes. Moore Comfort Heating & Air is fully licensed and insured for your protection and peace of mind.

Still have questions?

We’re happy to help! Give us a call at 252-670-9542 or contact us online,

and we’ll be glad to answer any questions about your home’s heating and cooling needs.